About IMDEX 

At IMDEX, we create technology that efficiently and sustainably unlocks the Earth’s value. Our technologies and products allow smarter and safer decisions for people, assets and the environment. Through innovation and curiosity, we continue to improve accuracy and efficiency across mining, supporting more sustainable outcomes for the industry. For further information visit www.imdex.com.

 

The opportunity 

Have you previously worked in the geology, drilling or resources industry and are now looking for improved work life balance without stepping away from the field entirely? Are you a relationship-builder with a passion for innovation and practical problem-solving? IMDEX is seeking a Technical Service Representative (TSR) to support and grow our presence in the Goldfields region. This position is based in our Kalgoorlie office and requires some travel to site. To Support you in the role IMDEX provides a secure office in West Kal an excellent work environment, company vehicle, laptop, and mobile phone.

As the face of IMDEX to our clients, you’ll play a pivotal role in delivering technical value, strengthening long-term relationships, and supporting the successful adoption of IMDEX’s industry-leading solutions across exploration and drilling operations.

Key Responsibilities

• Promote and support IMDEX’s products and solutions with existing and prospective customers

• Implement client engagement plans to support new product launches and targeted sales campaigns

• Act as the primary technical contact for client inquiries, providing timely and effective solutions

• Work closely with clients to develop tailored solutions aligned with their operational and technical objectives

• Deliver on-site technical training to drilling contractors and geologists, ensuring correct use, understanding, and adoption of IMDEX technologies

• Build strong, trusted relationships with drilling contractors, geologists, and site teams
  
  

To be successful 

We’re looking for someone who thrives on building relationships and delivering results, supported by strong technical credibility and hands-on field experience. You will bring proven account management capability, underpinned by practical experience within the resources, exploration, drilling, or mining industries.

Full training on IMDEX products will be provided.

You will bring one of the following:

• A minimum of 2 years’ hands-on drilling experience

• 2+ years’ experience with downhole survey tools and survey workflows

• 2+ years’ experience working as a Structural Geologist, with a solid understanding of geological interpretation and structural data

 Aswell as:

• Proven ability to build strong client relationships and manage stakeholder expectations

• Willingness to travel to remote mine sites (typically a minimum of one week per month)

• Confidence using Microsoft Office (particularly Excel); experience with Pronto is advantageous

• Strong planning, analytical, and decision-making skills
  
  

At IMDEX - we do things differently

IMDEX is a unique blend of technology and mining. Our people have contrasting and complementary skills which drive innovation, adaptability, and holistic problem solving.

We offer our global talent:

• A culture of care – we care and look out for our people by fostering an inclusive and respectful working environment.

• Game changing work – we give you autonomy and provide flexibility that harnesses your strengths and individuality.

• Opportunities to grow – we want you to grow and expand your thinking and provide clear career pathways so you can see where you can go next.

• Empowerment by purpose – to be close to the solution and change the face of mining forever.

• Ability to build strong connections within a global business – you will have the opportunity to collaborate with people from all over the world.

IMDEX is an Equal Opportunity Employer committed to employing a diverse workforce and providing a workplace of respect and inclusiveness. We place great emphasis on ensuring our company is a safe, high performing and welcoming workplace.

The information submitted during the recruitment process will be stored and processed as per IMDEX Limited Privacy Policy found at https://www.imdex.com/privacy-policy

Agency calls and candidates will not be considered. Shortlisting starts immediately.